ADDITIONAL INFORMATION ON RETURNS.
- Return Period: You have 14 calendar days from receiving your parcel to initiate a return.
- Shipping Costs: Customers are responsible for the shipping costs of returned products.
- Product Condition: Product must be returned in their original condition, including labels and packaging.
- Proof of Shipment: Please keep your shipment's track and trace code as proof, as we require it for any investigation into missing returns.
We aim to process returns within 14 calendar days and will notify you once the process is completed. Refunds may take up to 10 calendar days to be credited to your account, depending on your bank or card issuer. We commit to issuing refunds within 14 calendar days of the return process.